Healthcare Front Desk Concierge

University Park Rehabilitation and Healthcare Center; Fort Wayne (IN); On-site; USD 28,000 - 38,000; Full time

Job summary

University Park Rehabilitation and Healthcare Center is seeking a courteous front desk professional to provide exceptional customer service. You will operate the switchboard, greet visitors, and assist residents and staff while handling clerical tasks with accuracy and discretion.

The role requires a high school diploma, proficiency in Microsoft Office, and the ability to multitask in a busy healthcare setting. This is an on-site position at the Fort Wayne facility.

Qualifications

• High-school diploma or equivalent required.
• Proficient with Microsoft Office (Word, Excel, Outlook).
• Ability to multitask and work under pressure.
• Professional appearance and demeanor.

Responsibilities

• Operate telephone switchboard, answer calls, screen and forward messages.
• Greet visitors and direct or escort them to their destination.
• Assist residents, family members, employees and other visitors as needed.
• Perform general administrative tasks (word processing, data entry).
• Maintain filing system and handle daily mail/deliveries.

Skills

Customer service

Multitasking

Professional communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

University Park Rehabilitation and Healthcare Center is seeking a courteous front desk professional to provide exceptional customer service. You will operate the switchboard, greet visitors, and assist residents and staff while handling clerical tasks with accuracy and discretion.

The role requires a high school diploma, proficiency in Microsoft Office, and the ability to multitask in a busy healthcare setting. This is an on-site position at the Fort Wayne facility.