Front Desk & Visitor Services Specialist

Waldron Rehabilitation and Healthcare Center; Waldron (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Waldron Rehabilitation and Healthcare Center in Indiana is seeking a courteous front-desk/administrative assistant to provide excellent customer service. You will answer inquiries, greet visitors, assist residents and handle admissions paperwork for leadership, while maintaining security and filing systems.

The role requires a high-school diploma, proficiency in Microsoft Office, and the ability to multitask and stay composed under pressure.

Qualifications

• Must have a high-school diploma or equivalent.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to multi-task, prioritize and work under pressure.
• Professional appearance and demeanor.
• Resourceful, tactful, and proactive in addressing issues.

Responsibilities

• Operates telephone switchboard to answer, screen and forward calls, providing information and taking messages.
• Greets all visitors entering the facility and directs or escorts them to their destination.
• Assists residents, family members, employees and other visitors as needed.
• Performs Admissions paperwork for Business Development Director and Administrator.
• Maintains security by following CDC and corporate procedures and controlling access.
• Maintains the general filing system and files all correspondences.
• Receives and sorts daily mail/delivery/couriers.
• Reports issues or concerns with residents to the Administrator.
• Other duties as assigned.

Skills

Multitasking

Prioritization

Professional demeanor

Ability to work under pressure

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Waldron Rehabilitation and Healthcare Center in Indiana is seeking a courteous front-desk/administrative assistant to provide excellent customer service. You will answer inquiries, greet visitors, assist residents and handle admissions paperwork for leadership, while maintaining security and filing systems.

The role requires a high-school diploma, proficiency in Microsoft Office, and the ability to multitask and stay composed under pressure.