Front Desk Concierge | Resident & Visitor Support

Chateau Rehabilitation & Healthcare Center; Fort Wayne (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Chateau Rehabilitation & Healthcare Center in Fort Wayne, IN seeks a courteous front desk receptionist to deliver exceptional customer service to residents, families, visitors and staff. You will answer calls, greet guests, and support daily administrative tasks in a busy healthcare setting.

The ideal candidate has a high school diploma, proficient MS Office skills, and the ability to multi-task and remain composed under pressure.

Qualifications

• High school diploma or equivalent required.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to multi-task, prioritize and work under pressure.
• Professional appearance and demeanor.
• Resourceful, tactful, and proactive in dealing with issues.

Responsibilities

• Operates telephone switchboard to answer, screen and forward calls, providing information and taking messages.
• Greets visitors entering the facility and directs or escorts them to their destination.
• Assists residents, family members, employees and other visitors as needed.
• Performs general administrative tasks such as word processing and data entry.
• Maintains security by following procedures and controlling access.
• Maintains the general filing system and file all correspondences appropriately.
• Receive and sort daily mail/deliveries/couriers.
• Reports any issues or concerns with residents to the Administrator.
• Other duties as assigned.

Skills

Multi-tasking

Prioritization

Work under pressure

Professional demeanor

Resourcefulness

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Chateau Rehabilitation & Healthcare Center in Fort Wayne, IN seeks a courteous front desk receptionist to deliver exceptional customer service to residents, families, visitors and staff. You will answer calls, greet guests, and support daily administrative tasks in a busy healthcare setting.

The ideal candidate has a high school diploma, proficient MS Office skills, and the ability to multi-task and remain composed under pressure.