Healthcare Front Desk & Cashier

Kaiser Permanente; Santa Rosa (CA); On-site; USD 51,000 - 54,000; Full time

Job summary

Kaiser Permanente in Santa Rosa, CA is seeking a cashier/receptionist to greet patients, handle check-in/check-out, collect payments, and provide information with high professionalism.

Responsibilities include verifying demographics, processing forms, and assisting patients while coordinating with clinic staff. This is an onsite role requiring strong computer skills and multi-tasking abilities.

Qualifications

• Six (6) months work experience.
• Passing of a PC skills assessment.
• Ability to read and follow instructions, short correspondence, and memos.
• Communicate with health care providers, staff, patients and visitors.
• Professional phone etiquette.
• Ability to multi-task, organize, manage time and prioritize workflow in a complex environment.

Responsibilities

• Reception, Check-in, Check-out.
• Greet and assist patients that present.
• Verify and/or update demographic information.
• Collect co-pays and fees and inform patients of payment options.
• Use check-in/check-out systems or manual records when systems are down.
• Direct patients to appropriate area after check-in.

Skills

Customer service

Cash handling

Phone etiquette

Multitasking

Computer literacy

Data entry

Education

High School Diploma/GED

Job description

Kaiser Permanente in Santa Rosa, CA is seeking a cashier/receptionist to greet patients, handle check-in/check-out, collect payments, and provide information with high professionalism.

Responsibilities include verifying demographics, processing forms, and assisting patients while coordinating with clinic staff. This is an onsite role requiring strong computer skills and multi-tasking abilities.