Patient Access & Front Desk Specialist

Kaiser Permanente; San Rafael (CA); Presencial; USD 25.000 - 36.000; Tempo integral

Resumo da vaga

Kaiser Permanente is seeking a cashier/receptionist to join the health care department team. You will greet patients, process check-ins and check-outs, capture information, and collect revenue according to procedures. Extensive computer use is required to support registration and billing tasks.

The role emphasizes accurate data entry, patient assistance, and coordination with clinical and administrative staff to ensure smooth patient flow and service delivery.

Qualificações

• Six months of work experience required.
• Basic computer knowledge and keyboard skills.
• Passing of a PC skills assessment.
• Ability to read and follow instructions, multi-task, and prioritize workflow.

Responsabilidades

• Greet and assist patients during check-in.
• Handle check-in/check-out processes and privacy requirements.
• Verify and update demographic information and insurance details.
• Collect co-pays and fees; inform patients of payment options.
• Cash handling, reconciliation, and deposit responsibilities.
• Direct patients to appropriate departments and assist with forms.

Conhecimentos

Basic computer skills

Cash handling

Formação

High School Diploma/GED

Ferramentas

Computer keyboard

Descrição da vaga

Kaiser Permanente is seeking a cashier/receptionist to join the health care department team. You will greet patients, process check-ins and check-outs, capture information, and collect revenue according to procedures. Extensive computer use is required to support registration and billing tasks.

The role emphasizes accurate data entry, patient assistance, and coordination with clinical and administrative staff to ensure smooth patient flow and service delivery.