Healthcare Front Desk & Call Center Specialist

Atrium Staffing LLC; Old Bridge (NJ); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Atrium Care Package

Job summary

Atrium Staffing LLC is seeking a Medical Receptionist to join a healthcare client in New Jersey. The role focuses on friendly customer support, handling calls, and resolving inquiries efficiently.

The position requires prior call center or patient-facing experience, familiarity with medical terminology, and proficiency in CRM systems and Microsoft Office. Strong communication and multitasking skills are essential for success in a fast-paced environment.

Qualifications

• Previous call center, customer service, or phone-based support experience.
• Familiarity with medical terminology or experience in a medical office setting.
• Experience using CRM systems and Microsoft Office applications.

Responsibilities

• Handle inbound and outbound calls, addressing customer questions and concerns.
• Provide prompt, professional customer support and issue resolution.
• Assist with account inquiries, billing questions, and service requests.
• Accurately document customer interactions and update records in company systems.
• Promote products and services to support business goals.
• Maintain strong phone etiquette while managing multiple tasks in a fast-paced environment.

Skills

Strong communication

Multitasking

Organization

Problem solving

Education

High school diploma

Tools

CRM systems

Microsoft Office

Job description

Atrium Staffing LLC is seeking a Medical Receptionist to join a healthcare client in New Jersey. The role focuses on friendly customer support, handling calls, and resolving inquiries efficiently.

The position requires prior call center or patient-facing experience, familiarity with medical terminology, and proficiency in CRM systems and Microsoft Office. Strong communication and multitasking skills are essential for success in a fast-paced environment.