Healthcare Front Desk & Billing Assistant

University Hospital; Newark (NJ); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Vacation Time

Medical & Prescription Drug Coverage

Dental & Vision Insurance

HSA & FSA

Disability Insurance

Pension Plan

Employee Assistance Program

Job summary

University Hospital is seeking a Medical Office Assistant to support daily clinic operations, including answering phones, routing calls, scheduling appointments, greeting and registering patients, and assisting with billing and records management.

Requirements include a high school diploma or GED, two years of clerical experience, and proficiency with MS Office and electronic registration/medical records systems. Bilingualism and an associate degree are a plus.

Qualifications

• High school diploma or GED required.
• Two years of progressively responsible clerical experience including receptionist and scheduling.
• Computer skills with MS Office and electronic registration/medical record systems; strong customer service.

Responsibilities

• Greets patients and visitors, explains clinic procedures and schedules appointments.
• Registers patients accurately and completes documentation.
• Answers phones, takes messages, and routes to appropriate staff.
• Maintains filing system and preps/scans lab slips, x-ray reports, and medical records.
• Assists with billing procedures and forms; supports document preparation.
• Develops and maintains good customer relations within guidelines.

Skills

Clerical experience

MS Office proficiency

Education

High school diploma or GED

Associate degree

Tools

Electronic registration systems

Medical records systems

Job description

University Hospital is seeking a Medical Office Assistant to support daily clinic operations, including answering phones, routing calls, scheduling appointments, greeting and registering patients, and assisting with billing and records management.

Requirements include a high school diploma or GED, two years of clerical experience, and proficiency with MS Office and electronic registration/medical records systems. Bilingualism and an associate degree are a plus.