Medical Office Assistant: Patient Scheduling & Admin

University Hospital; Newark (NJ); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Vacation Time

Medical & Prescription Drug Coverage

Dental & Vision Insurance

HSA & FSA

Disability Insurance

Pension Plan

Pet Insurance

Employee Assistance Program (EAP)

Professional Development

Job summary

University Hospital in Newark, NJ is seeking a Medical Office Assistant to support daily clinic operations—answering phones, scheduling appointments, registering patients, and handling referrals. You’ll also assist with billing and medical records while ensuring courteous patient service.

Requirements include a high school diploma or GED, at least two years of clerical/receptionist experience, proficiency with MS Office and electronic registration/medical record systems, and strong customer

Qualifications

• High school diploma or GED required.
• Two years of clerical experience including receptionist and scheduling.
• Proficient with MS Office and electronic registration/medical record systems.
• Excellent customer service skills required.

Responsibilities

• Greets patients and visitors promptly and courteously, explains procedures.
• Schedules, cancels, and confirms patient appointments.
• Registers patients accurately and completely.
• Answers phones, takes messages, and routes to appropriate staff.
• Maintains filing system and prepares lab/x-ray documents for scanning.
• Assists with billing procedures and forms for referrals.
• Develops and maintains good customer relations within guidelines.

Education

High school diploma or GED

Tools

MS Office

Electronic registration systems

Medical records systems

Job description

University Hospital in Newark, NJ is seeking a Medical Office Assistant to support daily clinic operations—answering phones, scheduling appointments, registering patients, and handling referrals. You’ll also assist with billing and medical records while ensuring courteous patient service.

Requirements include a high school diploma or GED, at least two years of clerical/receptionist experience, proficiency with MS Office and electronic registration/medical record systems, and strong customer