Medical Office Assistant — Front Desk, Scheduling & Records

University Hospital; Newark (NJ); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Vacation Time

Medical & Prescription Drug Coverage

Dental & Vision Insurance

HSA & FSA

Disability Insurance

Pension Plan

Pet Insurance

Employee Assistance Program (EAP)

Professional Development

Job summary

University Hospital in Newark, NJ is seeking a Medical Office Assistant to support daily clinic operations, including answering phones, scheduling appointments, and greeting patients. The role also covers billing support and medical records preparation, with emphasis on accuracy and courteous service.

Required high school diploma or GED and at least two years of clerical experience; proficiency with MS Office and electronic registration/medical records systems is essential.

Qualifications

• High school diploma or GED required.
• Two years of progressively responsible clerical experience including receptionist and scheduling duties.
• Computer skills with MS Office and experience with electronic registration and medical record systems.

Responsibilities

• Greet patients and visitors promptly and courteously, explain clinic procedures and scheduling.
• Schedule, cancel, and confirm appointments according to department criteria.
• Register patients completely and accurately.
• Answer phone calls, take messages, and route to appropriate party.
• Maintain filing systems and prepare documents for Medical Records and imaging reports.

Skills

Customer service

MS Office proficiency

Bilingual (Spanish/Portuguese/French)

Strong communication

Education

High school diploma or GED

Associate degree

Tools

Electronic registration systems

Medical records software

Job description

University Hospital in Newark, NJ is seeking a Medical Office Assistant to support daily clinic operations, including answering phones, scheduling appointments, and greeting patients. The role also covers billing support and medical records preparation, with emphasis on accuracy and courteous service.

Required high school diploma or GED and at least two years of clerical experience; proficiency with MS Office and electronic registration/medical records systems is essential.