Healthcare Front Desk & Admin Assistant – Pain Management

North American Medical Associates; Pittsburgh (Allegheny County); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Prescription coverage

PTO

401k

Job summary

North American Medical Associates is seeking a Medical Office Assistant to support our front desk operations and clinical team in a fast-paced pain management practice. You will register patients, collect payments, maintain records, and assist with pre-approvals and documentation, ensuring smooth daily operations across offices.

The role requires strong customer service, attention to detail, and proficiency with MS Office and EMR systems, while upholding HIPAA standards and patient

Qualifications

• Provide excellent customer service and front desk support.
• Maintain patient records with accuracy and confidentiality.
• Familiarity with HIPAA and compliance guidelines.

Responsibilities

• Register and check-out patients for appointments.
• Collect co-payments and account balances.
• Obtain updated patient demographics at visits.
• Record patient information in EMR system.
• Assist with MRI pre-approvals and prior authorizations.

Skills

Customer service

Interpersonal skills

Data entry

HIPAA knowledge

Attention to detail

Communication

Education

High School diploma

Some college

CPR certification

Tools

MS Office

EMR systems

Job description

North American Medical Associates is seeking a Medical Office Assistant to support our front desk operations and clinical team in a fast-paced pain management practice. You will register patients, collect payments, maintain records, and assist with pre-approvals and documentation, ensuring smooth daily operations across offices.

The role requires strong customer service, attention to detail, and proficiency with MS Office and EMR systems, while upholding HIPAA standards and patient