Hospital PBX & Emergency Communications Operator

Midland Health; Midland (TX); On-site; USD 19,000 - 25,000; Part time

Job summary

Midland Health in Midland, TX seeks a proactive PBX Operator to manage all incoming calls, route inquiries accurately, and transfer physician calls via the Medical Staff Roster. The PRN role requires punctuality, proper clock-in/out, and adherence to attendance policies.

Responsibilities include monitoring alarms, paging emergency teams, maintaining log books and on-call lists, and coordinating with hospital staff with courteous communication.

Qualifications

• High School diploma or equivalency required.
• Excellent verbal and communication skills.

Responsibilities

• Answers the PBX phone with professional and courteous demeanor.
• Directs calls to the proper location and routes physician calls as needed.
• Transcribes and notes documentation in log books and maintains on-call lists.
• Notifies appropriate staff during emergencies and pages emergency teams.
• Maintains professional relationships with staff, patients and visitors and completes required trainings.

Skills

Verbal communication

Communication skills

Education

High School diploma or equivalent

Job description

Midland Health in Midland, TX seeks a proactive PBX Operator to manage all incoming calls, route inquiries accurately, and transfer physician calls via the Medical Staff Roster. The PRN role requires punctuality, proper clock-in/out, and adherence to attendance policies.

Responsibilities include monitoring alarms, paging emergency teams, maintaining log books and on-call lists, and coordinating with hospital staff with courteous communication.