Healthcare EHR Implementation Trainer | Hybrid & Travel

CureMD Healthcare; North Carolina; Hybride; USD 60 000 - 78 000; Plein temps

Avantages offerts par ce poste

Competitive base salary

Health benefits

401K with 4% match

Paid time off

Learning & development programs

Résumé du poste

CureMD Healthcare in Raleigh, NC is seeking Implementation Associates to deliver end-user training and support implementation projects. The role emphasizes expert proficiency in CureMD’s full suite of products and transferring workflow knowledge to end users on various projects, with a hybrid schedule four days on-site and one day remote per week.

The ideal candidate has 1–2 years’ EMR/EHR training or implementation experience, strong communication skills, and willingness to travel nationally up

Qualifications

• Bachelor’s degree required.
• 1–2 years of EMR/EHR training or implementation experience.
• Experience in ambulatory or specialty medical practice is a plus.
• Strong verbal and written communication for non-technical users.
• Willingness to travel nationally up to 30%.

Responsabilités

• Develop and conduct high quality remote or in person training sessions with new and existing clients.
• Assess training needs and customize training agendas to address areas of concern.
• Ensure customers achieve training objectives within set timelines.
• Perform issue identification, escalation, and resolution during implementation.
• Update training materials with new product features.
• Travel nationally to deliver onsite training and go-live support.
• Perform system configurations and customizations with PMs.
• Complete assigned project deliverables and support PMs as needed.
• Document customer feature requests for product development.
• Participate in improving training programs and materials.

Connaissances

Communication skills

Training delivery

Relationship building

Problem-solving

Willingness to travel

Formation

Bachelor’s degree

Outils

EMR/EHR familiarity

Description du poste

CureMD Healthcare in Raleigh, NC is seeking Implementation Associates to deliver end-user training and support implementation projects. The role emphasizes expert proficiency in CureMD’s full suite of products and transferring workflow knowledge to end users on various projects, with a hybrid schedule four days on-site and one day remote per week.

The ideal candidate has 1–2 years’ EMR/EHR training or implementation experience, strong communication skills, and willingness to travel nationally up