Healthcare Customer Support & Billing Specialist

Clinical Pathology Laboratories; Fort Worth (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Match

Free lab services

Job summary

Clinical Pathology Laboratories, Inc. is seeking a detail-oriented call center professional for the Dallas area. You will provide exceptional service to patients and clients over the phone, process billing inquiries, and support the laboratory team in a fast-paced environment.

This role is full-time, on-site, and offers benefits including time off, holidays, and retirement plan options. Training will cover privacy standards and quality controls to ensure patient information is protected.

Qualifications

• High School Diploma or equivalent.
• 1 year of experience in a call center or in the laboratory.
• Exceptional communication skills.
• Top-notch typing proficiency (at least 35wpm), including 10-key.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Provide patients, clients, and the laboratory team with exceptional service right over the phone.
• Work in a call center environment.
• Process billing claims, analyze accounts, and help callers understand their charges.
• Champion safety, compliance, and quality control.

Skills

Typing 35 wpm

Exceptional communication

Call center experience

Problem solving

Education

High School Diploma or equivalent

Job description

Clinical Pathology Laboratories, Inc. is seeking a detail-oriented call center professional for the Dallas area. You will provide exceptional service to patients and clients over the phone, process billing inquiries, and support the laboratory team in a fast-paced environment.

This role is full-time, on-site, and offers benefits including time off, holidays, and retirement plan options. Training will cover privacy standards and quality controls to ensure patient information is protected.