Patient Billing & Support Specialist (Call Center)

Labcorp; United States; Remote; USD 24,452 - 28,929; Full time

Benefits offered by this job

Comprehensive benefits

401(k)

Tuition Reimbursement

Job summary

Labcorp is seeking a Customer Service Support Rep in the Revenue Cycle Management Division. This position involves managing inbound patient calls and assisting with billing inquiries within a structured training environment.

The ideal candidate should have experience in customer service and possess excellent communication skills. Benefits include medical, dental, vision, and paid time off.

Qualifications

• Must have 1 year or more of customer service experience.
• Ability to work in a fast-paced environment.
• Energetic and passionate about customer service.

Responsibilities

• Answer 80+ inbound calls from patients and insurance carriers.
• Initiate payment plans for outstanding balances.
• Utilize multiple resources to resolve patient inquiries.

Skills

Customer service experience

Communication skills

Attention to detail

Data entry proficiency

Education

High School Diploma or GED

Job description

Labcorp is seeking a Customer Service Support Rep in the Revenue Cycle Management Division. This position involves managing inbound patient calls and assisting with billing inquiries within a structured training environment.

The ideal candidate should have experience in customer service and possess excellent communication skills. Benefits include medical, dental, vision, and paid time off.