Healthcare Customer Success Manager — Epic/Cerner & Growth

Regard; Phoenix (AZ); Presencial; USD 70.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Equity

Descripción de la vacante

Regard is seeking a Customer Success Manager to own the full customer journey from integration and onboarding through renewal and expansion, ensuring a world-class client experience.

You will be accountable for account health by fostering relationships with key client stakeholders and delivering impact analyses for QBRs, while working with cross-functional teams to drive successful outcomes with Epic or Cerner EHR integrations in acute care settings.

Formación

• Own the full customer journey from integration to renewal and expansion.
• Maintain account health by fostering relationships with key client stakeholders.
• Deliver impact analyses for QBRs and collaborate with cross-functional teams.

Responsabilidades

• Own the full customer journey from integration to renewal and expansion.
• Drive QBRs and deliver impact analyses.
• Collaborate with cross-functional teams to ensure a world-class client experience.

Conocimientos

Customer success

Herramientas

Epic/Cerner EHR integrations

Descripción del empleo

Regard is seeking a Customer Success Manager to own the full customer journey from integration and onboarding through renewal and expansion. You will be accountable for account health by fostering relationships with key client stakeholders and delivering impact analyses for QBRs, while working with cross-functional teams to ensure a world-class client experience.

The role requires recent experience with clinical leaders in acute care and Epic or Cerner EHR integrations, and offers equity, annual