Healthcare CSM: EHR Onboarding & Growth — Equity

Regard; Phoenix (AZ); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Equity

Job summary

Regard is seeking a Customer Success Manager to own the full customer journey from integration and onboarding through renewal and expansion, ensuring a world-class client experience.

You will be accountable for account health by fostering relationships with key client stakeholders and delivering impact analyses for QBRs, while working with cross-functional teams to drive successful outcomes with Epic or Cerner EHR integrations in acute care settings.

Qualifications

• Own the full customer journey from integration to renewal and expansion.
• Maintain account health by fostering relationships with key client stakeholders.
• Deliver impact analyses for QBRs and collaborate with cross-functional teams.

Responsibilities

• Own the full customer journey from integration to renewal and expansion.
• Drive QBRs and deliver impact analyses.
• Collaborate with cross-functional teams to ensure a world-class client experience.

Skills

Customer success

Tools

Epic/Cerner EHR integrations

Job description

Regard is seeking a Customer Success Manager to own the full customer journey from integration and onboarding through renewal and expansion, ensuring a world-class client experience.

You will be accountable for account health by fostering relationships with key client stakeholders and delivering impact analyses for QBRs, while working with cross-functional teams to drive successful outcomes with Epic or Cerner EHR integrations in acute care settings.