Healthcare Customer Service Specialist — Patient Support & Orders

Lincare Holdings Inc.; Rochester (MN); In loco; USD 23.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, and vision coverage

Paid time off

Retirement savings

Tuition reimbursement

Employee discounts

Ongoing training and advancement

Descrizione del lavoro

Lincare Holdings Inc. in the United States is seeking a customer care associate to communicate with customers, answer questions, and support compliance with physician directions.

You will document calls, enter orders, and verify demographic details in our computerized records system while delivering high-quality service. Qualified candidates have a High School Diploma or GED (or 1–3 months related training) and basic computer-entry skills.

Competenze

• High School Diploma, GED, or 1–3 months related experience/training.
• Computer entry required.
• Must meet licensing requirements for location.

Mansioni

• Communicates with customers via inbound and outbound calls.
• Assesses customer needs for products/services.
• Assesses customer compliance with physician orders.
• Answers questions and provides customer education about products/services.
• Documents calls in computerized records system.
• Enters customer orders in computerized system.
• Verifies and updates demographic information in records.

Conoscenze

Customer service

Data entry

Phone support

Communication

Formazione

High School Diploma / GED

Strumenti

Computer systems

Descrizione del lavoro

Lincare Holdings Inc. in the United States is seeking a customer care associate to communicate with customers, answer questions, and support compliance with physician directions.

You will document calls, enter orders, and verify demographic details in our computerized records system while delivering high-quality service. Qualified candidates have a High School Diploma or GED (or 1–3 months related training) and basic computer-entry skills.