Frontline Patient Access Specialist (PRN/Part-Time)

R1 RCM, Inc.; Warrenton (VA); Presencial; USD 22.000 - 29.000; A tiempo parcial

Descripción de la vacante

R1 RCM Inc. in Warrenton, VA is seeking a part-time Customer Service Representative - Patient Registration. As the first contact for patients, you will help secure fast, compassionate access to care while you learn hospital workflows and revenue-cycle basics.

This PRN role requires open availability for day, evening, and overnight shifts, with 8–12 hour shifts and rotating on-call schedules. No healthcare background is required—training provided—and opportunities to grow within R1 RCM.

Formación

• Exceptional customer service experience and communication skills.
• Strong composure and professionalism in a fast-paced environment.
• Ability to multitask and prioritize with high attention to detail.
• Comfortable with shifting priorities based on patient needs.
• Experience with patient access, medical registration or insurance verification is a plus.
• High School Diploma or GED.
• Able to pass background check, drug test, and vaccination requirements.

Responsabilidades

• Provide exceptional customer service and assist patients and families with the check-in process across multiple computer systems to register patients efficiently.
• Answer phones and gather accurate patient information quickly in a fast-paced environment.
• Support timely access to care by minimizing delays in registration and answering questions with confidence, clarity, and compassion.
• Build trust with patients during moments when they may be ill, anxious, confused, or overwhelmed.
• Navigate diverse insurance plans and coverage details, enter demographics and medical data, collect co-pays and provide cost estimates when applicable.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.

Conocimientos

Customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Educación

High School Diploma or GED

Descripción del empleo

R1 RCM Inc. in Warrenton, VA is seeking a part-time Customer Service Representative - Patient Registration. As the first contact for patients, you will help secure fast, compassionate access to care while you learn hospital workflows and revenue-cycle basics.

This PRN role requires open availability for day, evening, and overnight shifts, with 8–12 hour shifts and rotating on-call schedules. No healthcare background is required—training provided—and opportunities to grow within R1 RCM.