Healthcare Patient Registration Concierge (PRN)

R1 RCM Holdco Inc.; Wamego (KS); On-site; USD 21,000 - 26,000; Full time

Job summary

R1 RCM Holdco Inc. in the United States is seeking a Customer Service Representative in Patient Registration for Ascension Via Christi Mercy Regional Health Center. This PRN role requires flexibility to meet minimum monthly hours and on-call coverage.

You’ll greet patients, verify information, and register them across systems, while balancing empathy with accuracy in a fast-paced hospital setting.

Qualifications

• High School Diploma or GED
• Strong customer service experience
• Ability to pass background check, drug test, and meet vaccination requirements
• Preferred medical or healthcare experience

Responsibilities

• Work across multiple computer systems to register patients efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training!).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.
• This isn’t a sit‑back-and‑relax desk job—you’ll be on your feet, thinking fast, and making a real impact.

Job description

R1 RCM Holdco Inc. in the United States is seeking a Customer Service Representative in Patient Registration for Ascension Via Christi Mercy Regional Health Center. This PRN role requires flexibility to meet minimum monthly hours and on-call coverage.

You’ll greet patients, verify information, and register them across systems, while balancing empathy with accuracy in a fast-paced hospital setting.