Healthcare Concierge for Patient Experience

North-Beach-Rehabilitation-Center; Florida; On-site; USD 33,000 - 51,000; Full time

Benefits offered by this job

Private suites

Beautiful courtyard

Job summary

North Beach Rehabilitation Center in North Miami Beach, FL is seeking a compassionate Concierge to support patients, families and staff. You will handle admissions coordination, transportation scheduling, and maintain accurate records while upholding HIPAA guidelines.

You will deliver exceptional service in a fast-paced healthcare setting, building positive relationships and contributing to a calm, patient-centered environment committed to quality care.

Qualifications

• High school diploma or equivalent required.
• 1 year of experience in a healthcare setting or hospitality.
• Ability to work in a fast-paced environment with minimal supervision.
• Excellent communication and interpersonal skills.
• Strong organizational and problem-solving skills.

Responsibilities

• Provide administrative support to medical staff, residents, and families.
• Coordinate patient care and services, including scheduling and arranging transportation.
• Maintain confidentiality and adhere to HIPAA guidelines.
• Develop and maintain positive relationships with patients, families, and healthcare staff.
• Demonstrate a commitment to quality patient care and customer service.
• Participate in team-building activities and contribute to a positive, collaborative work environment.

Skills

Communication

Interpersonal skills

Organizational skills

Problem-solving

Customer service

Education

High school diploma or equivalent

Job description

North Beach Rehabilitation Center in North Miami Beach, FL is seeking a compassionate Concierge to support patients, families and staff. You will handle admissions coordination, transportation scheduling, and maintain accurate records while upholding HIPAA guidelines.

You will deliver exceptional service in a fast-paced healthcare setting, building positive relationships and contributing to a calm, patient-centered environment committed to quality care.