Patient Experience Concierge & Care Coordinator

Miramar Post-Acute Care Solutions; Florida; On-site; USD 33,000 - 42,000; Full time

Job summary

North Beach Rehabilitation Center in North Miami Beach, Florida, seeks a compassionate Concierge to support patients, families, and staff by coordinating admissions, transfers, and daily patient flow while delivering excellent service.

You will maintain records, assist with events, and help create a welcoming, patient-centered environment in a fast-paced healthcare setting. High school diploma and 1 year healthcare or hospitality experience preferred.

Qualifications

• High school diploma or equivalent required.
• 1 year of experience in a healthcare setting or hospitality.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment with minimal supervision.

Responsibilities

• Provide administrative support to medical staff, residents, and families.
• Coordinate patient care and services, including scheduling and arranging transportation.
• Maintain confidentiality and adhere to HIPAA guidelines.
• Develop and maintain positive relationships with patients, families, and healthcare staff.
• Demonstrate a commitment to quality patient care and customer service.
• Participate in team-building activities and contribute to a positive, collaborative work environment.

Skills

Communication skills

Interpersonal skills

Organizational skills

Problem-solving

Education

High school diploma or equivalent

Job description

North Beach Rehabilitation Center in North Miami Beach, Florida, seeks a compassionate Concierge to support patients, families, and staff by coordinating admissions, transfers, and daily patient flow while delivering excellent service.

You will maintain records, assist with events, and help create a welcoming, patient-centered environment in a fast-paced healthcare setting. High school diploma and 1 year healthcare or hospitality experience preferred.