Concierge for a Healthcare Facility

North-Beach-Rehabilitation-Center; Florida; On-site; USD 33,000 - 51,000; Full time

Benefits offered by this job

Private suites

Beautiful courtyard

Job summary

North Beach Rehabilitation Center in North Miami Beach, FL is seeking a compassionate Concierge to support patients, families and staff. You will handle admissions coordination, transportation scheduling, and maintain accurate records while upholding HIPAA guidelines.

You will deliver exceptional service in a fast-paced healthcare setting, building positive relationships and contributing to a calm, patient-centered environment committed to quality care.

Qualifications

• High school diploma or equivalent required.
• 1 year of experience in a healthcare setting or hospitality.
• Ability to work in a fast-paced environment with minimal supervision.
• Excellent communication and interpersonal skills.
• Strong organizational and problem-solving skills.

Responsibilities

• Provide administrative support to medical staff, residents, and families.
• Coordinate patient care and services, including scheduling and arranging transportation.
• Maintain confidentiality and adhere to HIPAA guidelines.
• Develop and maintain positive relationships with patients, families, and healthcare staff.
• Demonstrate a commitment to quality patient care and customer service.
• Participate in team-building activities and contribute to a positive, collaborative work environment.

Skills

Communication

Interpersonal skills

Organizational skills

Problem-solving

Customer service

Education

High school diploma or equivalent

Job description

Concierge for a Healthcare Facility

Setting standards in Rehabilitation and Skilled Nursing Care

North Beach Rehabilitation Center, a Skilled Nursing Facility located in the heart of North Miami Beach, Florida, is seeking a compassionate and detail-oriented Concierge to join our team. As a Concierge, you will play a vital role in enhancing the overall patient experience and ensuring that each resident receives exceptional care and attention.

About the Role

As a Concierge at North Beach Rehabilitation Center, you will be responsible for providing administrative support to our medical staff, residents, and families. Your duties will include:

• Coordinating patient admissions, transfers, and discharges
• Managing patient flow and ensuring smooth transitions between departments
• Providing exceptional customer service to patients, families, and healthcare professionals
• Facilitating communication between healthcare staff, patients, and families
• Maintaining accurate and up-to-date records and databases
• Assisting with special projects and events as needed

Responsibilities

• Provide administrative support to medical staff, residents, and families
• Coordinate patient care and services, including scheduling and arranging transportation
• Maintain confidentiality and adhere to HIPAA guidelines
• Develop and maintain positive relationships with patients, families, and healthcare staff
• Demonstrate a commitment to quality patient care and customer service
• Participate in team-building activities and contribute to a positive, collaborative work environment

Requirements

• High school diploma or equivalent required
• 1 year of experience in a healthcare setting or hospitality
• Ability to work in a fast-paced environment with minimal supervision
• Excellent communication and interpersonal skills
• Strong organizational and problem-solving skills

Why Choose North Beach Rehabilitation Center

• Our facility offers a unique, home-like environment that fosters healing and recovery
• We provide exceptional patient care and amenities, including private suites and a beautiful courtyard
• Our staff is dedicated to providing compassionate, patient-centered care