Healthcare Communications Specialist

Mercy; Oklahoma City (OK); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition support

Matched retirement plans for 32+ hours

Job summary

Mercy seeks a Dispatcher to handle incoming and outgoing calls, page physicians, and assist with class registrations and referrals. You may also serve as a dispatcher for Safety and Security and other offsite departments, requiring clear English communication and multitasking across software systems.

Requires a high school diploma and basic computer skills; knowledge of Microsoft Office is beneficial. This is a non-clinical, on-site role with opportunities for growth within Mercy’s health system.

Qualifications

• High school diploma or equivalent required.
• Basic computer and keyboarding skills.
• Must be able to navigate multiple computer software systems simultaneously.
• Ability to communicate clearly in English both orally and written.
• Knowledge of Microsoft Office.

Responsibilities

• Answer incoming calls and connect all calls; page physicians; obtain long distance information and place calls for physicians, personnel and families.
• Receive class registration and physician referral calls.
• May serve as Dispatcher for Safety and Security, Maintenance Departments, and other offsite locations.

Skills

Clear English communication

Keyboarding skills

Navigate multiple software systems

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Mercy seeks a Dispatcher to handle incoming and outgoing calls, page physicians, and assist with class registrations and referrals. You may also serve as a dispatcher for Safety and Security and other offsite departments, requiring clear English communication and multitasking across software systems.

Requires a high school diploma and basic computer skills; knowledge of Microsoft Office is beneficial. This is a non-clinical, on-site role with opportunities for growth within Mercy’s health system.