Dispatcher-Communication Services Operator (Full Time) Evenings

Mercy; St. Louis (MO); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition support

Matched retirement plans

Job summary

A healthcare organization in St. Louis is seeking a Call Center Representative to manage incoming calls and connect with physicians and patients. This role offers a supportive work environment with medical, dental, and vision benefits, along with tuition support for team members. Ideal candidates should have a high school diploma and skills in basic computer usage and clear communication in English. Join a collaborative team dedicated to shaping the future of healthcare.

Qualifications

• Telephone or customer service experience beneficial.
• Must be able to navigate multiple computer software systems simultaneously.
• Clear in English, both oral and written.

Responsibilities

• Answer all incoming calls and connect calls.
• Page physicians and obtain long-distance information.
• Serve as Dispatcher for various departments.

Skills

Basic computer and keyboarding skills

Ability to communicate clearly in English

Knowledge of Microsoft Office

Clear English communication

Microsoft Office

Education

High school diploma or equivalent

Job description

Overview

Under general supervision, answer all incoming calls; connect all incoming and outgoing calls; page physicians; obtain long distance information and place calls for physicians, personnel and families; provide patient information. Receive class registration & physician referral calls. May serve as Dispatcher for Safety and Security, Maintenance Departments, and other offsite locations.

Qualifications

Education: High school diploma or equivalent.

Licensure: None.

Experience: Telephone or customer service experience beneficial.

Certifications: None.

• Basic computer and keyboarding skills
• Must be able to navigate multiple computer software systems simultaneously
• Ability to communicate clearly in English both orally and written
• Knowledge of Microsoft Office

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.