Healthcare Communications & Dispatcher Specialist

Mercy Co; Oklahoma City (OK); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition support

Matched retirement plans

Job summary

Mercy is seeking a dispatcher for its Oklahoma City site to handle a high volume of incoming and outgoing calls, page physicians, and relay information to physicians, staff, and families. The role also supports class registrations and physician referrals, and may act as Dispatcher for safety and maintenance teams.

Applicants should have a high school diploma or equivalent, with beneficial telephone or customer service experience. Proficiency in English and basic computer skills are required.

Qualifications

• Education: High school diploma or equivalent.
• Licensure: None.
• Experience: Telephone or customer service experience beneficial.
• Certifications: None.

Responsibilities

• Answer all incoming calls and connect all incoming and outgoing calls; page physicians; obtain long distance information and place calls for physicians, personnel and families; provide patient information.
• Receive class registration & physician referral calls.
• May serve as Dispatcher for Safety and Security, Maintenance Departments, and other offsite locations.

Skills

Telephone experience

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Mercy is seeking a dispatcher for its Oklahoma City site to handle a high volume of incoming and outgoing calls, page physicians, and relay information to physicians, staff, and families. The role also supports class registrations and physician referrals, and may act as Dispatcher for safety and maintenance teams.

Applicants should have a high school diploma or equivalent, with beneficial telephone or customer service experience. Proficiency in English and basic computer skills are required.