Healthcare Client Success Manager: Strategy & Retention

Quantum Health; United States; Remote; USD 95,000 - 135,000; Full time

Benefits offered by this job

Performance incentives

Referral bonuses

Health, vision, dental, life insurance

Legal and identity protection

401(k) with 4% match

Paid time off

Paid holidays

Parental leave

Tuition reimbursement

Job summary

Quantum Health is seeking a seasoned client manager to partner with healthcare clients and drive retention. You will translate client priorities into actionable plans, coordinating across internal teams to deliver strategic outcomes.

Applicants should have 5–8+ years in healthcare client management and a deep understanding of the U.S. health plan landscape. The role includes competitive pay,benefits, and a collaborative culture.

Qualifications

• Bachelor's degree in healthcare, business, or equivalent experience.
• 5-8+ years of client or account management in healthcare.
• Strong understanding of U.S. healthcare landscape, especially health plans.

Responsibilities

• Build strong partnerships with assigned clients, ensuring satisfaction and retention.
• Bring strategy to life by understanding client priorities and mobilizing internal teams.
• Turn data into value using performance and financial metrics for client conversations.

Skills

Client management

Strategic partnerships

Data-driven discussions

Healthcare knowledge

Education

Bachelor's degree

Tools

CRM software

Job description

Quantum Health is seeking a seasoned client manager to partner with healthcare clients and drive retention. You will translate client priorities into actionable plans, coordinating across internal teams to deliver strategic outcomes.

Applicants should have 5–8+ years in healthcare client management and a deep understanding of the U.S. health plan landscape. The role includes competitive pay,benefits, and a collaborative culture.