Client Success Manager (Fully Remote)

Quantum Health; United States; Remote; USD 95,000 - 135,000; Full time

Benefits offered by this job

Performance incentives

Referral bonuses

Health, vision, dental, life insurance

Legal and identity protection

401(k) with 4% match

Paid time off

Paid holidays

Parental leave

Tuition reimbursement

Job summary

Quantum Health is seeking a seasoned client manager to partner with healthcare clients and drive retention. You will translate client priorities into actionable plans, coordinating across internal teams to deliver strategic outcomes.

Applicants should have 5–8+ years in healthcare client management and a deep understanding of the U.S. health plan landscape. The role includes competitive pay,benefits, and a collaborative culture.

Qualifications

• Bachelor's degree in healthcare, business, or equivalent experience.
• 5-8+ years of client or account management in healthcare.
• Strong understanding of U.S. healthcare landscape, especially health plans.

Responsibilities

• Build strong partnerships with assigned clients, ensuring satisfaction and retention.
• Bring strategy to life by understanding client priorities and mobilizing internal teams.
• Turn data into value using performance and financial metrics for client conversations.

Skills

Client management

Strategic partnerships

Data-driven discussions

Healthcare knowledge

Education

Bachelor's degree

Tools

CRM software

Job description

• Build strong partnerships with assigned clients, ensuring satisfaction and retention.
• Bring strategy to life by understanding client priorities and mobilizing internal teams.
• Turn data into value using performance and financial metrics for client conversations.

Qualifications:

• Bachelor's degree in healthcare, business, or equivalent experience.
• 5-8+ years of client or account management in healthcare.
• Strong understanding of U.S. healthcare landscape, especially health plans.

Compensation and Benefits:

• Competitive base pay, incentive plans, and employee referral bonuses.
• Health, vision, dental, life insurance, legal and identity protection.
• 401(k) with up to 4% employer match, PTO, paid holidays, parental leave, and tuition reimbursement.

Quantum Health is a privately-owned healthcare navigation organization founded in 1999, dedicated to simplifying healthcare for millions of members. With a team of over 2,000 'Healthcare Warriors,' they foster a big-hearted, tech-savvy, diverse, and inclusive culture.