Healthcare Client Success Manager | Growth & Insights

Marathon Health; United States; Remote; USD 80.000 - 110.000; Vollzeit

Benefits dieser Stelle

Comprehensive Health & Wellness Benefit

Family Friendly & Reproductive Health

Time-Based Benefits: PTO & Holidays

401(k) with employer match

CME for professional growth

Zusammenfassung

Marathon Health is seeking a Client Success Manager to build and maintain partnerships with clients and brokers, guiding strategic planning to improve clinical and savings outcomes. You will engage with employee populations, resolve issues, and advise on best practices and new solutions.

Ideal candidates have 5+ years in healthcare operations or client management, strong data analytics skills, and experience influencing stakeholders. Travel up to 50% may be required.

Qualifikationen

• Bachelor’s degree in business or healthcare administration.
• 5+ years in healthcare operations or account/client management.
• Proven success influencing stakeholders at all levels.
• Strong healthcare data analytics and performance models.

Aufgaben

• Develop understanding of population health and utilization data.
• Manage renewal terms and renew clients at targets.
• Identify revenue growth opportunities within existing clients.
• Coordinate client engagement plans with marketing and teams.
• Deliver client reporting and maintain open communications with staff.
• Lead on contractual requirements and RFP support when needed.

Kenntnisse

Data analytics

Client management

Stakeholder influence

Presentation skills

Ausbildung

Bachelor's degree in business or healthcare administration

Tools

Microsoft Office

Tableau

Salesforce

Jobbeschreibung

Marathon Health is seeking a Client Success Manager to build and maintain partnerships with clients and brokers, guiding strategic planning to improve clinical and savings outcomes. You will engage with employee populations, resolve issues, and advise on best practices and new solutions.

Ideal candidates have 5+ years in healthcare operations or client management, strong data analytics skills, and experience influencing stakeholders. Travel up to 50% may be required.