Client Success Manager I — Health Solutions & Growth

Marathon Health Inc; Missouri; Presencial; USD 80.000 - 110.000; Jornada completa

Descripción de la vacante

Marathon Health is seeking a Client Success Manager to build and sustain strong client and broker partnerships, guiding strategic planning and initiatives to improve member health outcomes and reduce costs. You will engage employees and providers, drive adoption of offerings, and monitor program performance.

The role requires a Bachelor's degree in business or healthcare administration and 5+ years in healthcare operations or account management.

Formación

• Bachelor’s degree in business or healthcare administration and 5 or more years of directly related healthcare operations or account/client management experience or equivalent combination of education and experience.
• Proven success influencing stakeholders at all levels.
• Strong command of healthcare data analytics, performance guarantee models, and operational/clinical alignment.

Responsabilidades

• Develop a deep understanding of population health and health care utilization data and articulate results.
• Participate in new health center implementations planning and launch.
• Manage contractual requirements including renewals and renewal terms.
• Identify revenue growth opportunities with existing clients including new member populations, health centers, products, and services.
• Coordinate with internal partners to improve products and services and develop client engagement plans.
• Deliver client reporting and manage performance data related to clinic operations.

Conocimientos

Microsoft Office

Tableau

Salesforce

Educación

Bachelor’s degree in business or healthcare administration

Herramientas

Salesforce

Descripción del empleo

Marathon Health is seeking a Client Success Manager to build and sustain strong client and broker partnerships, guiding strategic planning and initiatives to improve member health outcomes and reduce costs. You will engage employees and providers, drive adoption of offerings, and monitor program performance.

The role requires a Bachelor's degree in business or healthcare administration and 5+ years in healthcare operations or account management.