Healthcare Client Success Manager

MH Health Care Services PC; Denver (CO); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Annual incentive

Job summary

Marathon Health is seeking a Client Success Manager to build and sustain strong client and broker partnerships, driving clinical and savings outcomes through proactive planning and data-driven insights. You will advise on best practices, review service offerings, and identify opportunities to expand engagement across member populations.

The role emphasizes analytics, contract management, and collaborative work with internal teams, including reporting and performance tracking.

Qualifications

• Bachelor's degree in business or healthcare administration with 5+ years in healthcare operations or account management.
• Proven success managing clients with complex needs and high expectations.
• Strong command of healthcare data analytics and performance guarantee models.
• Ability to influence stakeholders at all levels and work cross-functionally.

Responsibilities

• Develop and maintain strategic client/broker partnerships.
• Identify revenue growth opportunities within assigned clients.
• Coordinate client reporting and performance metrics.
• Support RFP processes and contract renewals.
• Travel up to 50% as needed.

Skills

Healthcare data analytics

Stakeholder management

Cross-functional collaboration

Presentation skills

Education

Bachelor's degree in business or healthcare administration

Tools

Salesforce

Tableau

Job description

Marathon Health is seeking a Client Success Manager to build and sustain strong client and broker partnerships, driving clinical and savings outcomes through proactive planning and data-driven insights. You will advise on best practices, review service offerings, and identify opportunities to expand engagement across member populations.

The role emphasizes analytics, contract management, and collaborative work with internal teams, including reporting and performance tracking.