Healthcare Center Operations Lead

Concentra; Columbus (OH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k) Match

Medical, Vision, Prescription, Telemed

Dental Plans

Paid Time Off

Tuition Reimbursement

Commuter Benefits

Dependent Care Spending Account

Employee Discounts

Job summary

Concentra is seeking an Assistant Center Operations Director (ACOD) to support the Center Operation Director in delivering exceptional care and customer service. You will help lead center staff, oversee daily operations, manage patient flow, and support providers in delivering patient care.

The role involves hands-on center activity, scheduling, budgeting, and coordinating HR policies, with a focus on ensuring superior service and efficient operations in a healthcare setting.

Qualifications

• Minimum management experience in a center setting.
• Experience in healthcare administration preferred.
• Knowledge of HIPAA and PHI handling.

Responsibilities

• Assist in planning and scheduling of center staff.
• Support financial performance tracking for the center.
• Help develop policies, procedures and training programs.
• Participate in hiring, training, and evaluation of staff.
• Assist with on-site nursing services coordination and billing counseling.

Skills

Service mentality

Attention to detail

Communication skills

HIPAA compliance

Recruitment

Time management

Excel proficiency

Adaptability

Education

Bachelor's degree in Business Administration

Bachelor's degree in Healthcare Administration

Some college courses in Business Administration

Tools

Word

Excel

Job description

Concentra is seeking an Assistant Center Operations Director (ACOD) to support the Center Operation Director in delivering exceptional care and customer service. You will help lead center staff, oversee daily operations, manage patient flow, and support providers in delivering patient care.

The role involves hands-on center activity, scheduling, budgeting, and coordinating HR policies, with a focus on ensuring superior service and efficient operations in a healthcare setting.