Healthcare Branch Coordinator – Patient Care & Billing

Accendra Health, Inc; Springfield (MA); On-site; USD 27,000 - 28,874; Part time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

401(k) Plan

Flexible Spending Accounts

Life insurance

Job summary

Accendra Health in Springfield, MA is hiring a Part-time Branch Coordinator to provide patient support by phone and in person. You will handle orders, verify insurance, arrange deliveries, collect payments and ensure accurate billing across systems. The role requires teamwork and strong organizational skills.

You will collaborate with care teams, gather documentation for claims, and perform data entry to support efficient branch operations in a fast-paced environment.

Qualifications

• High School Diploma or equivalent.
• At least one year related work experience.
• Excellent communication, organization and teamwork skills.
• Ability to work with multiple systems and perform data entry accurately.
• English language proficiency in reading, writing and speaking.

Responsibilities

• Answer inbound calls and assist patients with information and resolutions.
• Process branch orders, verify insurance and schedule deliveries.
• Collect payments, reconcile receivables and bill health plans.
• Gather documentation to meet insurance guidelines and authorizations.
• Maintain accurate records across multiple systems and perform data entry.
• Support the branch team with outbound patient satisfaction calls.

Skills

Organizing

Problem solving

Patient focus

Teamwork

Time management

Multi-tasking

Effective communication

Education

High school diploma

Tools

Multi-line phone system

Job description

Accendra Health in Springfield, MA is hiring a Part-time Branch Coordinator to provide patient support by phone and in person. You will handle orders, verify insurance, arrange deliveries, collect payments and ensure accurate billing across systems. The role requires teamwork and strong organizational skills.

You will collaborate with care teams, gather documentation for claims, and perform data entry to support efficient branch operations in a fast-paced environment.