Healthcare Appointment Specialist

SB Clinical Practice Management Plan; Setauket (NY); Presencial; USD 25.000 - 32.000; Jornada completa

Descripción de la vacante

Stony Brook CPMP is hiring a Customer Service Representative for Neurology Associates of Stony Brook, UFPC in East Setauket, NY. The role focuses on scheduling patient appointments, handling high call volumes, and delivering courteous patient service.

Requirements include a High School Diploma/GED, strong organizational and communication skills, and proficiency with Microsoft Office. Bilingual Spanish is preferred and experience with appointment systems is desirable.

Formación

• High School Diploma or GED required.
• Strong organizational and written/verbal communication skills needed.
• Typing speed and courteous phone etiquette are essential.

Responsabilidades

• High volume appointment scheduling and phone calls.
• Schedule appointments following protocols.
• Obtain, verify and input all information accurately into scheduling system.
• Conduct insurance verification.
• Provide customer service to patients.
• Demonstrate courteous and professional behavior when dealing with patients.
• Resolve patient inquiries or direct to proper departments.
• Routing calls to appropriate teams.
• Perform other duties as assigned by management.

Conocimientos

Organizational skills

Communication skills

Typing skills

Telephone etiquette

Bilingual Spanish

Educación

High School Diploma/GED

Herramientas

Microsoft Office

Appointment scheduling system

Descripción del empleo

Stony Brook CPMP is hiring a Customer Service Representative for Neurology Associates of Stony Brook, UFPC in East Setauket, NY. The role focuses on scheduling patient appointments, handling high call volumes, and delivering courteous patient service.

Requirements include a High School Diploma/GED, strong organizational and communication skills, and proficiency with Microsoft Office. Bilingual Spanish is preferred and experience with appointment systems is desirable.