Healthcare Appointment Scheduler

Community Clinic Inc.; Greenbelt (MD); On-site; USD 20,000 - 21,000; Full time

Job summary

CCI Health Services seeks a Scheduling Specialist to act as the primary scheduler for patients, directing interactions to the right staff and maximizing appointment availability. This on-site role requires accurate documentation and coordination with the care team.

The position emphasizes excellent communication, ability to handle busy phone lines, and careful verification of patient information and insurance during scheduling. Experience in health-care settings is preferred.

Qualifications

• Excellent communication and interpersonal abilities.
• Ability to maintain high customer service standards in a fast-paced environment.
• Capable of documenting messages with clear summaries.

Responsibilities

• Answer calls promptly following scheduling protocols.
• Collaborate with team to route calls and fill appointment slots.
• Verify patient information and insurance at scheduling.
• Enter patient data in the registration field and update records.
• Attend daily huddles and report scheduling status.

Skills

Communication skills

Customer service

Documentation

Education

High School Diploma or GED

Job description

CCI Health Services seeks a Scheduling Specialist to act as the primary scheduler for patients, directing interactions to the right staff and maximizing appointment availability. This on-site role requires accurate documentation and coordination with the care team.

The position emphasizes excellent communication, ability to handle busy phone lines, and careful verification of patient information and insurance during scheduling. Experience in health-care settings is preferred.