Appointment Scheduler

CommonSpirit Health; Lincoln (NE); On-site; USD 36,000 - 48,000; Full time

Job summary

CHI Health Clinic is seeking an Appointment Scheduler to be the crucial first point of contact, connecting patients with the care they need and guiding their healthcare journey.

You will manage patient schedules, clarify instructions, and use technology to coordinate care with compassion; duties include answering calls, scheduling appointments, pre-certification, testing and referrals, collecting insurance information, and processing co-pays.

Qualifications

• 2 years related experience in a healthcare environment

Responsibilities

• Answering phone calls and scheduling patient appointments
• Conduct patient pre-certification to ensure coverage for appointments and medical care
• Schedule tests, procedures, and referral appointments
• Communicate with patients regarding appointments and instructions for procedures and tests
• Collect insurance information and patient personal data
• May collect fees such as co-pays / co-insurance

Job description

Job Summary and Responsibilities

As an Appointment Scheduler, you will be the crucial first point of contact, connecting our patients with the expert care they need, playing a pivotal role in their healthcare journey.

Every day, you will expertly manage patient schedules, clarify instructions, and leverage technology to ensure seamless care coordination, all while offering compassionate support to diverse patient populations.

To be successful in this role, you will combine strong clinical understanding with exceptional technological proficiency, a deep commitment to patient well-being, and an adaptable spirit keen on learning and collaboration.

• Responsible for answering phone calls and scheduling patient appointments.
• Conduct patient pre-certification to ensure coverage for appointments and medical care.
• Schedule tests, procedures, and referral appointments.
• Communicate with patients regarding appointments and instructions for procedures and tests
• Collect insurance information and patient personal data.
• May collect fees such as co-pays / co-insurance.

Job Requirements

• 2 years related experience in a healthcare environment
• None, upon hire

Where You'll Work

From primary to specialty care, as well as walk-in and virtual services, CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.