Scheduling Coordinator

Paylocity; Jacksonville (FL); On-site; USD 51,577,000 - 74,501,000; Full time

Job summary

Paylocity is seeking a Medical Scheduler to coordinate patient appointments, manage provider schedules, verify insurance, and uphold patient confidentiality across the clinic workflow.

In this role you will handle incoming calls, guide test preparations or arrival instructions, maintain accurate EHR records, assist with billing information, and ensure smooth operations with strong organizational skills. Maintain HIPAA compliance and effective communication with patients and medical staff.

Qualifications

• Proven experience in healthcare scheduling or administrative roles
• Knowledge of medical terminology and insurance processes
• Proficiency with EHR systems and healthcare software, as well as Microsoft Office Suite
• Strong organizational, multitasking, and problem-solving abilities
• Excellent verbal and written communication skills to interact effectively with patients and medical staff
• Attention to detail and the ability to maintain confidentiality in compliance with HIPAA and other healthcare regulations

Responsibilities

• Schedule, reschedule, and cancel appointments for consultations, procedures, and follow-ups
• Coordinate with healthcare providers to optimize time and patient flow
• Handle incoming calls and respond to patient inquiries
• Provide guidance on test preparations or arrival instructions
• Maintain accurate patient records in electronic health record (EHR) systems
• Verify insurance coverage and assist with billing information

Skills

Healthcare scheduling

Administrative support

HIPAA compliance

Communication skills

Attention to detail

Tools

EHR systems

Microsoft Office

Healthcare software

Job description

Description

A Medical Scheduler coordinates patient appointments, manages healthcare provider schedules, verifies insurance, and ensures smooth clinic operations while maintaining patient confidentiality.

Key Responsibilities

Medical Schedulers are responsible for organizing and managing patient appointments efficiently. Their duties include scheduling, rescheduling, and canceling appointments for consultations, procedures, and follow-ups, while coordinating with healthcare providers to optimize their time and patient flow

They handle incoming calls, respond to patient inquiries, and provide guidance on test preparations or arrival instructions

Job Descriptions, Resumes, and Career Resources

Job Descriptions, Resumes, and Career Resources

Additionally, they maintain accurate patient records in electronic health record (EHR) systems, verify insurance coverage, and assist with billing information

Required Skills and Qualifications

Successful Medical Schedulers typically have:

Proven experience in healthcare scheduling or administrative roles

Knowledge of medical terminology and insurance processes

Proficiency with EHR systems and healthcare software, as well as Microsoft Office Suite

Strong organizational, multitasking, and problem-solving abilities

Excellent verbal and written communication skills to interact effectively with patients and medical staff

Attention to detail and the ability to maintain confidentiality in compliance with HIPAA and other healthcare regulations