Healthcare Appointment Coordinator

Priority Dispatch Corp.; Cozad (NE); On-site; USD 32,000 - 46,000; Full time

Job summary

The Cozad Community Health System is seeking a Clinic Scheduler to coordinate patient appointments and check-ins in a patient-centered environment. The role operates within the medical clinic, supporting front-desk workflow and ensuring accurate information capture.

Key duties include verifying insurance, collecting payment expectations, answering calls professionally, maintaining HIPAA compliance, and providing high-quality customer service to every patient.

Qualifications

• High School Diploma or equivalent required.
• Experience with medical billing/insurance billing preferred.
• Basic computer skills in a healthcare setting.

Responsibilities

• Schedules patient appointments accurately by obtaining required information.
• Verifies insurance, requests insurance card, and discusses payment expectations.
• Answers phone calls in a professional manner and supports front desk operations.
• Maintains HIPAA compliance and delivers high levels of customer service.
• Backs up other Business Office positions as needed.

Skills

Reading comprehension

Written communication

Oral communication

Basic math

Attention to detail

Customer service

Education

High School Diploma or equivalent

Tools

Insurance billing systems

Healthcare computer experience

Job description

The Cozad Community Health System is seeking a Clinic Scheduler to coordinate patient appointments and check-ins in a patient-centered environment. The role operates within the medical clinic, supporting front-desk workflow and ensuring accurate information capture.

Key duties include verifying insurance, collecting payment expectations, answering calls professionally, maintaining HIPAA compliance, and providing high-quality customer service to every patient.