Compassionate Patient Appointment Scheduler

CommonSpirit Health; Lincoln (NE); On-site; USD 36,000 - 48,000; Full time

Job summary

CHI Health Clinic is seeking an Appointment Scheduler to be the crucial first point of contact, connecting patients with the care they need and guiding their healthcare journey.

You will manage patient schedules, clarify instructions, and use technology to coordinate care with compassion; duties include answering calls, scheduling appointments, pre-certification, testing and referrals, collecting insurance information, and processing co-pays.

Qualifications

• 2 years related experience in a healthcare environment

Responsibilities

• Answering phone calls and scheduling patient appointments
• Conduct patient pre-certification to ensure coverage for appointments and medical care
• Schedule tests, procedures, and referral appointments
• Communicate with patients regarding appointments and instructions for procedures and tests
• Collect insurance information and patient personal data
• May collect fees such as co-pays / co-insurance

Job description

CHI Health Clinic is seeking an Appointment Scheduler to be the crucial first point of contact, connecting patients with the care they need and guiding their healthcare journey.

You will manage patient schedules, clarify instructions, and use technology to coordinate care with compassion; duties include answering calls, scheduling appointments, pre-certification, testing and referrals, collecting insurance information, and processing co-pays.