Healthcare Admissions Assistant — Smooth Transitions

(Valhalla Post Acute) Lake Forest Post Acute, LLC; Milwaukee (WI); On-site; USD 32,000 - 46,000; Full time

Job summary

PACS in Milwaukee is seeking an Admissions Assistant who will be the first point of contact for prospective residents and families, coordinate admissions, and maintain compliant records. You will work closely with the Admissions Coordinator and interdisciplinary teams to ensure smooth transitions into care.

The role requires strong communication, organizational skills, and familiarity with insurance verification and EHR systems.

Qualifications

• Prior experience in admissions, healthcare, or long-term care strongly preferred.
• Knowledge of Medicare, Medicaid, and insurance verification processes.
• Excellent communication, interpersonal, and customer service skills; strong organizational abilities.
• Proficiency with Microsoft Office and electronic health record (EHR) systems.
• Ability to handle sensitive information with confidentiality and professionalism.

Responsibilities

• Serve as the first point of contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and documentation.
• Maintain accurate and up-to-date records in accordance with federal, state, and facility regulations.
• Assist with insurance verifications, authorizations, and financial eligibility processes.
• Provide facility tours and information to prospective residents and their families.
• Collaborate with nursing, social services, and administrative staff to ensure a seamless admission experience.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, and case managers to ensure timely and complete transfer of information.
• Support marketing and outreach efforts as needed.

Skills

Excellent communication

Interpersonal skills

Customer service

Attention to detail

Confidentiality

Tools

Microsoft Office

EHR systems

Job description

PACS in Milwaukee is seeking an Admissions Assistant who will be the first point of contact for prospective residents and families, coordinate admissions, and maintain compliant records. You will work closely with the Admissions Coordinator and interdisciplinary teams to ensure smooth transitions into care.

The role requires strong communication, organizational skills, and familiarity with insurance verification and EHR systems.