Healthcare Administrative Assistant - Front Desk

Freseniusmedicalcare; Fitchburg (WI); On-site; USD 22,000 - 29,000; Full time

Job summary

Fresenius Kidney Care in Wisconsin is seeking a receptionist/secretary to support clinic operations and patient care. You will greet patients, answer calls, manage registrations, and assist with scheduling, travel coordination, and records handling.

Responsibilities include maintaining confidentiality, processing admissions data, and supporting accounts as needed. Requires a high school diploma or GED and 6 months of relevant experience; proficiency with MS Office is expected.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months relevant experience; 1-2 years preferred.
• Experience with Microsoft Word, Excel and PowerPoint preferred.

Responsibilities

• Answer telephone and route calls to the appropriate person.
• Greet patients and guests professionally.
• Maintain a professional reception area and environment.
• Distribute incoming mail and assist with admissions data processing.
• Ensure patient confidentiality is maintained at all times.
• Assist with scheduling, registration, and referrals as needed.
• Coordinate transportation and travel logistics for patients.
• Print schedules and pull patient charts daily.
• Assist with month-end reporting and basic clerical tasks.

Skills

Knowledge of office procedures

Microsoft Office proficiency

Adaptability with software apps

Professional appearance

Written and verbal communication

Resourceful and proactive

Strong organizational skills

Multitasking and time management

Customer service attitude

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

PowerPoint

Job description

Fresenius Kidney Care in Wisconsin is seeking a receptionist/secretary to support clinic operations and patient care. You will greet patients, answer calls, manage registrations, and assist with scheduling, travel coordination, and records handling.

Responsibilities include maintaining confidentiality, processing admissions data, and supporting accounts as needed. Requires a high school diploma or GED and 6 months of relevant experience; proficiency with MS Office is expected.