Healthcare Administrative Assistant

TEEMA; Mountain View (CA); Sur place; USD 30 000 - 41 000; Plein temps

Résumé du poste

TEEMA is seeking an Healthcare Administrative Assistant to support the daily operations of a busy Employee Health Clinic in Mountain View, CA. The role requires a friendly, organized, and detail-oriented individual with strong customer service and healthcare administrative skills.

Responsibilities include greeting patients, scheduling and confirming appointments, assisting with patient registration and records, and updating EHRs in EPIC while ensuring HIPAA compliance.

Qualifications

• Healthcare experience preferred.
• Experience with EPIC EHR strongly preferred.
• Excellent communication, organizational, and multitasking skills.
• Ability to work independently and with clinical staff.
• Detail oriented and patient-focused.

Responsabilités

• Greet and check in patients with a welcoming, professional demeanor.
• Answer calls, respond to inquiries, and direct messages appropriately.
• Schedule, confirm, and coordinate patient appointments.
• Assist with patient registration and medical record updates.
• Enter and update patient information in the EHR system (EPIC).
• Support clinical staff with daily administrative tasks.
• Maintain HIPAA-compliant, confidential patient records.
• Scan, file, and perform data entry; keep front office organized.

Connaissances

Customer service

Organization

Multitasking

Communication

HIPAA compliance

Formation

High school diploma

Outils

EPIC EHR

MS Office

Description du poste

Position: Healthcare Administrative Assistant
Schedule: Monday through Friday, 8 hours per day, scheduled between 7:00 AM and 5:00 PM
Position Overview

We are seeking a friendly, organized, and detail oriented Administrative Assistant to support the daily operations of a busy Employee Health Clinic. The ideal candidate will have excellent customer service skills, strong administrative abilities, and experience working in a healthcare environment.

Healthcare experience and proficiency with EPIC Electronic Health Records (EHR) are strongly preferred.

Key Responsibilities

Greet and check in patients while providing a welcoming and professional experience.

Answer incoming calls, respond to inquiries, and direct messages appropriately.

Schedule, confirm, and coordinate patient appointments.

Assist with patient registration, demographic updates, and medical record management.

Enter and update patient information in the Electronic Health Records (EHR) system.

Support healthcare providers and clinical staff with daily administrative tasks.

Maintain accurate patient records while ensuring HIPAA compliance and confidentiality.

Assist with scanning, filing, data entry, and general office duties.

Help maintain an organized and efficient front office environment.

Qualifications

Previous administrative or front desk experience required.

Healthcare or medical office experience strongly preferred.

Experience using EPIC strongly preferred.

Excellent communication, organizational, and multitasking skills.

Strong computer skills and attention to detail.

Ability to work independently and collaboratively with clinical staff.

Professional, dependable, and patient focused.

Work Schedule

Monday through Friday, 8 hours per day, with shifts scheduled anytime between 7:00 AM and 5:00 PM.