Healthcare Admin Supervisor: EMR & Operations Lead

Advocate Health; Rome (GA); On-site; USD 75,000 - 90,000; Full time

Job summary

Advocate Health is seeking a Supervisor to lead clinical support staff and manage administrative operations across a busy outpatient setting. You will hire, train, and evaluate staff, schedule coverage six days a week, and oversee daily office functions to ensure efficient service delivery.

The role includes EMR and billing system training for new associates and residents, monitoring payroll, safety programs, and HR liaison duties. Strong communication and organizational skills are essential.

Qualifications

• Associates Degree in business administration, healthcare administration or related field with 2–4 years of healthcare billing experience.
• Or 4–6 years of healthcare billing experience and 3–5 years of supervisory experience.
• Strong computer and MS Office skills.
• Excellent interpersonal and communication abilities.

Responsibilities

• Supervise clinical support staff and perform performance reviews, coaching and corrective actions.
• Coordinate scheduling and staffing to cover six days a week and optimize productivity.
• Lead EMR/billing system training and prepare training materials for staff and externs.
• Monitor payroll for hourly and administrative staff and oversee holiday scheduling.
• Participate in hospital committees to discuss safety and process improvements.
• Maintain PHI records, ensure proper documentation and compliance with regulations.

Skills

Interpersonal skills

Analytical skills

Organizational skills

Problem solving

Customer service

Electronic billing knowledge

Education

Associate degree in business administration or healthcare administration

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Advocate Health is seeking a Supervisor to lead clinical support staff and manage administrative operations across a busy outpatient setting. You will hire, train, and evaluate staff, schedule coverage six days a week, and oversee daily office functions to ensure efficient service delivery.

The role includes EMR and billing system training for new associates and residents, monitoring payroll, safety programs, and HR liaison duties. Strong communication and organizational skills are essential.