Healthcare Admin Specialist - Scheduling, Billing & Patient Care

UNC Health; Chapel Hill (NC); On-site; USD 25,000 - 36,000; Full time

Job summary

UNC Health in Chapel Hill is seeking an administrative representative to support patient services with greater autonomy. You will interact with patients and staff, schedule appointments, process payments, and help ensure accurate demographic and insurance information.

This on-site role emphasizes HIPAA compliance, strong office procedures, and problem-solving skills, with a standard 40-hour work week and a salary range of $18.48 to $25.89 per hour.

Qualifications

• High school diploma or GED required; higher-level degree may satisfy.
• Bachelor's or Associate's degree may satisfy education requirement.
• Proficiency with Microsoft Office and scheduling systems.

Responsibilities

• Interact with patients, visitors, and staff while following policies and HIPAA.
• Schedule, check in/out appointments; collect payments; balance cash.
• Verify demographics and insurance; collect forms; protect PHI.
• Handle calls; manage multiple work queues; may train others.

Skills

Customer focus

Microsoft Office

Scheduling system

Communication skills

Education

High school diploma or GED

Bachelor's degree acceptable

Associate's degree acceptable

Job description

UNC Health in Chapel Hill is seeking an administrative representative to support patient services with greater autonomy. You will interact with patients and staff, schedule appointments, process payments, and help ensure accurate demographic and insurance information.

This on-site role emphasizes HIPAA compliance, strong office procedures, and problem-solving skills, with a standard 40-hour work week and a salary range of $18.48 to $25.89 per hour.