Healthcare Admin Secretary: Scheduling & Billing

Melrose Wakefield Hospital; Malden Highlands (MA); On-site; USD 26,000 - 32,000; Full time

Job summary

Melrose Wakefield Hospital in Malden, MA is seeking an administrative professional to support day-to-day operations across a single site. The role involves staff scheduling, patient intake, and handling routine clerical tasks in a fast-paced healthcare setting.

Responsibilities include insurance verification, pre-authorization processing, appointment scheduling, and maintaining patient records with accuracy.

Qualifications

• High School diploma or equivalent.
• One year of healthcare administration or scheduling experience.
• Associate's or Bachelor's degree preferred; relevant experience valued.

Responsibilities

• Handle routine administrative duties for the Medical Office.
• Verify insurance on registrations and educate patients on insurance status.
• Complete prior insurance authorizations and pre-certifications for procedures.
• Schedule physician visits and diagnostic procedures per guidelines.
• Register patients and manage office records and payments.

Skills

Administrative support

Customer service

Office software

Data entry

Multitasking

Communication

Problem solving

Education

High School diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

Practice Management System

Job description

Melrose Wakefield Hospital in Malden, MA is seeking an administrative professional to support day-to-day operations across a single site. The role involves staff scheduling, patient intake, and handling routine clerical tasks in a fast-paced healthcare setting.

Responsibilities include insurance verification, pre-authorization processing, appointment scheduling, and maintaining patient records with accuracy.