Remote Department Support Specialist II - Surgery

UnitedHealth Group; Houston (TX); Remote; USD 28,000 - 50,000; Full time

Job summary

Kelsey-Seybold Clinic, part of the Optum family, invites you to join a multi-location Houston team as a Department Support Specialist II. This role involves clerical duties, insurance verification, and reporting support under a clinic administrator, with options for remote work from Houston.

The position emphasizes accurate coding interpretation, strong Microsoft Office skills, and a team-focused, patient-centered attitude, contributing to high quality care.

Qualifications

• High School diploma or GED from an accredited program.
• 3+ years of general administrative experience and 2+ years of medical insurance verification experience or experience scheduling operative procedures; OR 1+ years of KSC experience in related roles.
• Typing skills of 40 WPM with 10 or fewer errors.
• Working knowledge of Microsoft Office/PC experience.

Responsibilities

• Performs varied clerical and typing duties for managing physicians and department leadership.
• Analyzes eligibility media and uses system applications for reporting.
• Interprets multiple medical plan benefits to maximize accurate collections.
• Promotes respectful, collaborative relationships within the healthcare team.
• Supports department chiefs and management staff in daily operations.

Skills

Typing 40 WPM

10 key by touch

Microsoft Office

Spanish (preferred)

CPT/ICD coding (preferred)

Education

High School diploma or GED

Tools

Alpha/Numeric Forms Entry

Job description

Kelsey-Seybold Clinic, part of the Optum family, invites you to join a multi-location Houston team as a Department Support Specialist II. This role involves clerical duties, insurance verification, and reporting support under a clinic administrator, with options for remote work from Houston.

The position emphasizes accurate coding interpretation, strong Microsoft Office skills, and a team-focused, patient-centered attitude, contributing to high quality care.