Healthcare Admin Assistant – Patient Scheduling & Billing

STI; Winchester (MA); On-site; USD 42,000 - 52,000; Full time

Job summary

STI Administrative Assistant position in Winchester, MA, supports hospital departments with general secretarial tasks and patient scheduling. The role includes processing patient charges and maintaining department records. Epic experience is preferred, with daily 8-hour shifts Mon-Fri.

The role requires attention to policy compliance, teamwork, and strong customer service skills to ensure smooth department operations and accurate record-keeping.

Qualifications

• High School Diploma with knowledge of computers and basic office practice.
• Requires excellent customer skills.
• Ability to handle multiple tasks at the same time.

Responsibilities

• Exemplifies Winchester Hospital’s values and Service Excellence standards.
• Complies with all Winchester Hospital policies and the Code of Business Conduct.
• Types support data (phone lists, lab test works sheets etc.) for the department.
• Registers patients, prepares charts if necessary and reviews basic personal information with patient.
• Schedules patient appointments and Hospital admissions according to established procedures.
• Coordinates scheduling of diagnostic, therapeutic or surgical procedures by working with physicians, patients and other hospital staff.
• Prepares notices for department. Prepares mailings for distribution.
• Maintains and updates patient and correspondence files, general and subject files and a small library of journals and reprints.
• Receives and screens visitors and telephone calls, and relays messages.
• Orders supplies, sorts and distributes mail; faxes and distributes incoming faxes.
• Participates in mandatory training and continuing education/inservices to enhance knowledge.
• Staff meetings and performance improvement initiatives.
• Orientation of new staff, students and/or volunteers.

Skills

Excellent customer skills

Multitasking

Education

High School Diploma

Tools

EPIC

Job description

STI Administrative Assistant position in Winchester, MA, supports hospital departments with general secretarial tasks and patient scheduling. The role includes processing patient charges and maintaining department records. Epic experience is preferred, with daily 8-hour shifts Mon-Fri.

The role requires attention to policy compliance, teamwork, and strong customer service skills to ensure smooth department operations and accurate record-keeping.