Administrative Assistant - Winchester, MA

STI; Winchester (MA); On-site; USD 42,000 - 52,000; Full time

Job summary

STI Administrative Assistant position in Winchester, MA, supports hospital departments with general secretarial tasks and patient scheduling. The role includes processing patient charges and maintaining department records. Epic experience is preferred, with daily 8-hour shifts Mon-Fri.

The role requires attention to policy compliance, teamwork, and strong customer service skills to ensure smooth department operations and accurate record-keeping.

Qualifications

• High School Diploma with knowledge of computers and basic office practice.
• Requires excellent customer skills.
• Ability to handle multiple tasks at the same time.

Responsibilities

• Exemplifies Winchester Hospital’s values and Service Excellence standards.
• Complies with all Winchester Hospital policies and the Code of Business Conduct.
• Types support data (phone lists, lab test works sheets etc.) for the department.
• Registers patients, prepares charts if necessary and reviews basic personal information with patient.
• Schedules patient appointments and Hospital admissions according to established procedures.
• Coordinates scheduling of diagnostic, therapeutic or surgical procedures by working with physicians, patients and other hospital staff.
• Prepares notices for department. Prepares mailings for distribution.
• Maintains and updates patient and correspondence files, general and subject files and a small library of journals and reprints.
• Receives and screens visitors and telephone calls, and relays messages.
• Orders supplies, sorts and distributes mail; faxes and distributes incoming faxes.
• Participates in mandatory training and continuing education/inservices to enhance knowledge.
• Staff meetings and performance improvement initiatives.
• Orientation of new staff, students and/or volunteers.

Skills

Excellent customer skills

Multitasking

Education

High School Diploma

Tools

EPIC

Job description

Admin Assistant - 8hr DAYS M-F 7:30am-4pm.

According to established policies and procedures, provides general secretarial and clerical support for Hospital Departments. Schedules patient appointments and processes billing of patient charges. Supports the department in various clerical functions.

Administrative Assistant

Winchester, MA

3-6 Months

Admin Assistant - 8hr DAYS M-F 7:30am-4pm.

According to established policies and procedures, provides general secretarial and clerical support for Hospital Departments. Schedules patient appointments and processes billing of patient charges. Supports the department in various clerical functions.

Principal Functions

• Exemplifies Winchester Hospital’s values and Service Excellence standards. Commits to making every encounter with our patients, patients’ family, co-workers, physicians and other customers the best that it can be
• Complies with all Winchester Hospital policies and the Code of Business Conduct. Takes responsibility for own safety as well as the safety of patients, patients’ family, co-workers, physicians and other customers.
• Types support data (phone lists, lab test works sheets etc.) for the department. Organizes work load to comply with deadlines and priorities established by superiors.
• Registers patients, prepares charts if necessary and reviews basic personal information with patient.
• Schedules patient appointments and Hospital admissions according to established procedures. Coordinates scheduling of diagnostic, therapeutic or surgical procedures by working in cooperation with physicians, patients and other Hospital departmental personnel.
• Prepares notices for department. Prepares mailings for distribution.
• Maintains and updates patient and correspondence files, general and subject files, committee files and a small library of journals and relevant reprints.
• Receives and screens visitors and telephone calls, and notifies appropriate personnel or records messages. Responds to general inquiries by relating or referring to established policies and procedures.
• Orders supplies, sorts and distributes mail if necessary. Faxes and distributes incoming faxes to appropriate person.
• Participates in the following:
• Mandatory training requirements as per hospital/unit policies
• Continuing education/inservices to enhance knowledge
• Staff meetingsPerformance improvement initiatives
• Orientation of new staff, students and/or volunteers

Knowledge, Skills, And Abilities

• High School Diploma with knowledge of computers and basic office practice
• Requires excellent customer skills.
• Ability to handle multiple tasks at the same time.

Preferred Application Knowledge

• EPIC