EPIC-Savvy Clinic Admin & Scheduling Specialist

NEW Health Center; Massachusetts; On-site; USD 42,000 - 54,000; Full time

Job summary

NEW Health Center seeks a Clinic/Practice Assistant 2 to support smooth clinical operations in Charlestown. The role involves scheduling, check-in/out, and patient communication, with EPIC scheduling and billing support.

Candidates should have 2–3 years of office experience, strong organization, and proficiency with Office Suite. The position is on-site, 40 hours per week, with opportunities to train in EPIC systems.

Qualifications

• High School Diploma or Equivalent required.
• Office experience 2-3 years required.
• Proficiency with Office Suite and general clerical tasks.
• Familiarity with EPIC scheduling, registration and billing is a plus.

Responsibilities

• Schedule patient appointments and maintain appointment records.
• Greet and assist patients; check-in and check-out duties.
• Answer telephones and route routine inquiries; schedule follow-ups.
• Process patient billing forms and print/scan documents to EMR.
• Open and distribute unit mail or faxes and manage messages.
• Assist with EPIC training and support others in scheduling and billing.

Skills

Office Suite

Time management

Communication (written & verbal)

EPIC familiarity

Education

High School Diploma or Equivalent

Tools

EPIC

Job description

NEW Health Center seeks a Clinic/Practice Assistant 2 to support smooth clinical operations in Charlestown. The role involves scheduling, check-in/out, and patient communication, with EPIC scheduling and billing support.

Candidates should have 2–3 years of office experience, strong organization, and proficiency with Office Suite. The position is on-site, 40 hours per week, with opportunities to train in EPIC systems.