Healthcare Admin Assistant: Front Desk & Support Pro

Excel Care Wilmington; Wawaset Park (DE); On-site; USD 21,000 - 30,000; Full time

Job summary

Excel Care Wilmington is seeking an experienced Admin Assistant to support management and patients at our Wilmington facility. You will greet visitors, answer calls, schedule interviews and generate reports, while maintaining front desk procedures.

The ideal candidate has at least 2 years clerical experience, strong computer skills, and excellent verbal and written communication, with superior organizational and customer service abilities.

Qualifications

• At least 2 years of clerical experience.
• Strong computer and software skills.
• Ability to prioritize tasks and work efficiently towards completing them.
• Excellent verbal and written communication skills.
• Superior organizational skills.
• Outstanding customer service and interpersonal skills.

Responsibilities

• Greet visitors and answer incoming calls in a professional manner, determining the purpose of the call and transferring calls as needed.
• Take and deliver messages, and provide general administrative and clerical support to management.
• Schedule appointments and interviews, and generate reports and other documents.
• Maintain front desk procedures, including contact information, directions, and frequently asked questions.
• Prepare and modify documents, including correspondence, reports, drafts, memos, and emails.
• Utilize computer and software skills to prioritize tasks and work efficiently.

Skills

Customer service

Interpersonal skills

Verbal communication

Written communication

Organizational skills

Prioritization

Time management

Tools

Microsoft Office

Email

Job description

Excel Care Wilmington is seeking an experienced Admin Assistant to support management and patients at our Wilmington facility. You will greet visitors, answer calls, schedule interviews and generate reports, while maintaining front desk procedures.

The ideal candidate has at least 2 years clerical experience, strong computer skills, and excellent verbal and written communication, with superior organizational and customer service abilities.