Friendly Front Desk Concierge – Healthcare

Excelcare at Lewes; Lewes (DE); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

401k with up to 5% matching

Paid sick time

Tapcheck, unlock earnings early

Employee-only discounts, perks and奖励

Job summary

Excelcare at Lewes is seeking a professional receptionist to be the welcoming first contact for visitors, residents, families and staff at our Skilled Nursing Facility. You will support daily administrative operations, answer phones, greet guests, and help maintain a calm, organized front desk.

The ideal candidate has a high school diploma, strong communication and customer service skills, proficiency with Microsoft Office, and the ability to multitask in a fast-paced healthcare environment.

Qualifications

• High school diploma or equivalent required.
• Previous receptionist or administrative experience preferred (healthcare setting a plus).
• Strong communication and customer service skills.

Responsibilities

• Greet and assist visitors, residents, and families in a courteous and professional manner.
• Answer and direct incoming phone calls.
• Manage visitor sign-in and follow facility protocols.
• Receive, sort, and distribute mail and deliveries.
• Provide general information and assistance to residents and guests.
• Maintain the front desk area in a clean and organized manner.
• Assist with clerical duties such as filing, copying, scanning, and data entry.
• Coordinate communication between departments as needed.

Skills

Customer service

Communication

Microsoft Office

Clerical tasks

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Excelcare at Lewes is seeking a professional receptionist to be the welcoming first contact for visitors, residents, families and staff at our Skilled Nursing Facility. You will support daily administrative operations, answer phones, greet guests, and help maintain a calm, organized front desk.

The ideal candidate has a high school diploma, strong communication and customer service skills, proficiency with Microsoft Office, and the ability to multitask in a fast-paced healthcare environment.